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Frequently Asked Questions

  1. What is USALegalOpinion.com service?
    USALegalOpinion.com service is an advertising service paid for by law firms in relevant practice areas and geographies that helps connect people with lawyers in their network. USALegalOpinion.com service is not a law firm nor is it a lawyer referral service.
  2. What if there is not a participating lawyer in my area?
    If we cannot find a lawyer in your area who is part of the USALegalOpinion.com service, then we will send you a link to our lawyer directory where you can find lawyers to contact.
  3. Is there a charge for using USALegalOpinion.com's service?
    There is no charge for using this service.
  4. When can I expect a response?
    In most cases, you will make contact with an attorney within 48 business hours of your submission, sometimes sooner. Be sure to check your email frequently, attorneys can and do respond day and night and even on weekends.
  5. Is there any obligation to use a lawyer who contacts me?
    There is no obligation to use a lawyer that contacts you about your legal matter.
  6. How much will the lawyer who contacts me charge?
    There is no obligation on your part to hire the lawyer who contacts you. However, if you decide to hire the lawyer, the amount of fees that lawyer charges will vary depending on the case. In some cases a lawyer will work on a contingency basis, meaning you will not pay anything unless you win your case. Other lawyers may charge on an hourly or flat fee basis. You and the lawyer should discuss the fee structure in your initial meeting.
  7. Can USALegalOpinion.com give me advice about my case?
    USALegalOpinion.com is not a law firm and cannot give you legal advice about your situation. You should seek legal advice only from professional attorneys who have the experience and knowledge of the area of law that directly affects your situation.
  8. Why didn't I receive a confirmation or attorney notification email?
    The confirmation email is sent to the email address you provided during registration. Occasionally the confirmation and attorney notification emails from USALegalOpinion.com can be incorrectly labeled as unsolicited commercial email by your email provider. We encourage you to check your bulk mail, or junk mail folder to see if your anti-spam filters have incorrectly sorted your confirmation and attorney notification emails there.

    Here are some steps to take to prevent spam blocking and email filtering issues:

    To ensure that you receive your confirmation and attorney notification emails from USALegalOpinion.com please add USALegalOpinion.com to your approved sender addresses list in your spam filter for most web-based email programs. Specific steps are listed below for a few of the largest email providers.

    If you use spam filtering or bulk mail software we encourage you to place the address USALegalOpinion.com in your approved sender or friends addresses list. By telling your filtering software to allow emails with this address through you ensure that you won’t miss a confirmation or attorney notification email from USALegalOpinion.com.

    • America Online: If you have AOL 9.0 Enhanced, images and links in e-mail are disabled by default unless you add the sender to your address book. You can enable them, but it requires an extra step unless you follow these directions. In addition, AOL's adaptive spam filters could, over time, mistakenly delete our messages. To ensure delivery of your confirmation email and attorney profiles, simply go to keyword "address book" and put USALegalOpinion.com in an e-mail address field in your address book.
    • MSN Hotmail: Select "Options" and then "Junk E-mail Protection" and add USALegalOpinion.com to your Safe List.
    • Yahoo Mail: If spam is not a problem for you, you may want to turn off SpamGuard under Mail Options. If you use SpamGuard, check your bulk mail folder regularly to ensure important messages are not mistakenly filtered. Click the "addresses" button, then select "Add Contact" and save USALegalOpinion.com to your contacts list.
    • Gmail by Google: Go to your Spam folder and check the box next to the message you want to approve, then click on the “Not Spam” button at the top of the page.
    • Other ISPs: Some ISPs enable spam filters that you can turn off or tune to your preferences. Check your ISP's Web site or contact their technical support team if you believe you are missing messages from USALegalOpinion.com or any other e-mail subscriptions.
    • Other Email Software: Check your email software options or settings screen to see if you can add USALegalOpinion.com a "white list" or "safe list" of senders that are never filtered. Alternatively, there may be a folder where suspected spam is moved. You should check there regularly to ensure important messages, such as USALegalOpinion.com mailings, are not mistakenly filtered.
  9. How do I navigate the site?
    You can jump to anywhere on the site from the tabs along the top of the page. You can return to the homepage at any time by clicking on the Home link in the top navigation.
  10. What are the minimum requirements to use this service?
    This service is primarily internet based and therefore the web site has been designed and optimized to current internet standards. For you to have a consistent experience and ensure the privacy of your information, you will need a current version of a browser listed below.
    • Microsoft Internet Explorer 5.0 or higher
    • Netscape 7.0 or higher
    • America Online 5.0 or higher
    • Firefox 1.0 or higher
    • Mozilla 1.5 or higher
    • Safari 1.0 or higher
    You will need a valid email address to receive notifications regarding matching your case to qualified lawyers. If you do not have an email address you can sign up for a free one from either Yahoo! Mail, MSN Hotmail or other similar services.

    You must have Javascript, Cookies and ActiveX enabled in your browser's preferences.

    This web site has been designed to look the best when viewed with a screen resolution of 800 x 600 pixels or greater and a minimum of 16bit color.

    If you are still experiencing problems while using this website please email us at usa.admin@theattorneystore.com.
  11. How do I contact customer support?
    If you're a consumer with a question about matching your case or how to use the service, e-mail us at usa.admin@theattorneystore.com or call 1-800-USALEGALOPINION.

    If you're a lawyer or law firm that wants to become a subscriber to the Service, please contact USALegalOpinion.com at 1.877.682.3686.
  12. How do I connect with a USALegalOpinion.com attorney?
    In most cases, you will make contact with an attorney within 48 business hours of your submission, sometimes sooner. Be sure to check your email frequently, attorneys can and do respond day and night and even on weekends.

    You will receive a confirmation or attorney notification email upon submission.

    A confirmation email is sent to the email address you provided after a successful submission. Occasionally the confirmation and attorney notification emails from USALegalOpinion.com can be incorrectly labeled as unsolicited commercial email by your email provider. We encourage you to check your bulk mail, or junk mail folder to see if your anti-spam filters have incorrectly sorted your confirmation and attorney notification emails there.

    Here are some steps to take to prevent spam blocking and email filtering issues:

    To ensure that you receive your confirmation and attorney notification emails USALegalOpinion.com please add USALegalOpinion.com to your approved sender addresses list in your spam filter for most web-based email programs. Specific steps are listed below for a few of the largest email providers.

    If you use spam filtering or bulk mail software we encourage you to place the address USALegalOpinion.com in your approved sender or friends addresses list. By telling your filtering software to allow emails with this address through you ensure that you won’t miss a confirmation or attorney notification email from USALegalOpinion.com.

    • America Online: If you have AOL 9.0 Enhanced, images and links in e-mail are disabled by default unless you add the sender to your address book. You can enable them, but it requires an extra step unless you follow these directions. In addition, AOL's adaptive spam filters could, over time, mistakenly delete our messages. To ensure delivery of your confirmation email and attorney profiles, simply go to keyword "address book" and put USALegalOpinion.com in an e-mail address field in your address book.
    • MSN Hotmail: Select "Options" and then "Junk E-mail Protection" and add USALegalOpinion.com to your Safe List.
    • Yahoo Mail: If spam is not a problem for you, you may want to turn off SpamGuard under Mail Options. If you use SpamGuard, check your bulk mail folder regularly to ensure important messages are not mistakenly filtered. Click the "addresses" button, then select "Add Contact" and save USALegalOpinion.com to your contacts list.
    • Gmail by Google: Go to your Spam folder and check the box next to the message you want to approve, then click on the “Not Spam” button at the top of the page.
    • Other ISPs: Some ISPs enable spam filters that you can turn off or tune to your preferences. Check your ISP's Web site or contact their technical support team if you believe you are missing messages from USALegalOpinion.com or any other e-mail subscriptions.
    • Other Email Software: Check your email software options or settings screen to see if you can add USALegalOpinion.com a "white list" or "safe list" of senders that are never filtered. Alternatively, there may be a folder where suspected spam is moved. You should check there regularly to ensure important messages, such as USALegalOpinion.com mailings, are not mistakenly filtered.

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